In late 2017 I was asked to write a strategy on how to manage and produce support documentation for the University of Warwick’s web publishing team, which develops web and mobile applications in-house.
The number of web applications had increased since I joined Warwick in 2012. Help pages were in large banks of FAQs (frequently asked questions). Over time, they had become difficult to navigate and keep up to date. After a successful trial to incorporate documentation work with the development cycle for one application during 2016-17, there was a successful model to follow. The challenge was to identify the scope of documentation work in total and how to scale up the trial to a full service of 17 applications.
The British Dyslexia Association have updated their Dyslexia Style Guide for 2018. The guide helps designers, web developers and publishers to consider the difficulties dyslexic readers experience and to improve the readability of written content. By following the principles in this guide you can improve the reading experience for everyone, not just those with dyslexia.
There’s an archive of George Orwell’s essays in English and Russian language at http://www.orwell.ru/library/essays. I found the archive last week when searching for a full-text version of Politics and the English Language (1946) to re-read, which contains Orwell’s famous six rules for clear writing. These rules are touchstones for writers or editors and feature in the introduction to The Economist’s style guide.
I’m considering starting a new blog focused on music and guitars – something that’s informal, fun for me and personal. One thing I decided is that I won’t build the blog using WordPress. I’m going to learn a new blogging platform, one which is lightweight, simple and requires very little maintenance. Postach.io, a blogging platform that uses content stored in Evernote, is top of my list.