About

Gavin WrayI help organisations to present their information online so that it is clear, usable and effective. My work spans technical writing, support documentation, web content design, user interface copy, information architecture, testing and front-end web design.

In doing this, I advocate what people want and expect from digital services, and follow the principles of user-centred design and established web standards. The result is meaningful web content that represents your organisation effectively and gives your audience a great online experience.


2012 to present
Online Copywriter
University of Warwick
2010 to 2012
Training and Production Coordinator
Podnosh
2005 to 2010
Digital Communications Executive
West Midlands Regional Observatory
2001 to 2004
Editor
Apress/friends of ED

Skills

  • Technical writing
  • Documentation
  • Writing user interface copy
  • Substantive and copy editing
  • Writing for the web
  • Plain English
  • Proofreading
  • Web content management
  • HTML, CSS and LESS
  • Responsive design
  • Information architecture
  • Software testing

Role experience

  • Web publishing – 13 years
  • Account management – 6 years
  • Communications team – 5 years
  • Social media – 5 years
  • In-house web team – 4 years
  • Book publishing (editorial) – 3 years
  • Private sector agency/consultancy – 2 years

Sector experience

  • Public sector – 6 years
  • Private sector – 5 years
  • Higher education – 4 years