About

Services · Approach

I'm a web designer and editor based in Birmingham, UK. I provide a range of services including web design, email marketing, usability reviews, writing for the web and content management.

By combining graphical awareness, technical ingenuity and solid editorial experience in print and online, I aim to design elegant and effective solutions to your digital projects.

Services

Bespoke website design

Designing and building websites that look great and are straightforward to update by yourself using a content management system.

Website re-design

Freshen up your existing site with a modern visual design, while taking advantage of all that a new CSS-based layout brings:

  • Faster loading pages
  • Improved accessibility
  • Lower maintenance costs
  • Ideal format for search engines to access your pages

Web copy makeovers

Injecting life into your website copy to get your messages across effectively.

Email marketing

Branded email and newsletter designs with visual impact that you can edit yourself, supported by subscriber management and real-time statistics tracking campaign activity.

Writing website specifications

Clear and effective writing to translate your business values and requirements into specifications suitable for graphic designers and web developers.

Information architecture

Structuring your website so that it's straightfoward to navigate, easy to understand and gives visitors what they want.

Web-based customer surveys

Creating surveys that are easy to use and monitor. Forget data entry - responses are automatically collected into detailed downloadable reports.

Approach

What do you want your website to you say about you? How do you wish to be perceived? Do you have an existing brand and want to know how to make the most of the web's opportunities?

I start by listening to understand your business, target audience and requirements, gathering these into a proposal. This is then developed into a detailed specification of the project.

As well as technical descriptions, the specification also explains the responsibilities for both client and myself, describing what is expected and when.

Regular communication is maintained throughout the project and you can keep track of progress through a web-based project management tool.

Working together

If you like what you see on this site, contact me. I'm happy to answer any questions, discuss your project ideas and provide a quote.

Professional background

2005–2008
Web & Data Officer
West Midlands Regional Observatory
www.wmro.org
Observations

2004–2005
Knowledge Manager
Commission for Patient and Public Involvement in Health

2001–2004
Commissioning Editor, Technical Editor, Web PR
friends of ED

1998–2001
B.A. English (Hons)
The University of Hull, UK

Editorial background

As an editor at friends of ED book publishers between 2001 and 2004, I specialised in motion graphics, web design and Photoshop. I have been editing and managing content for UK websites since 2004.

Commissioning Editor

2003-2004

New Masters of Photoshop book cover New Masters of Photoshop: Volume 2
by Van Dooren, et al, 2004

Extreme Photoshop CS book cover Extreme Photoshop CS
by Matt Kloskowski, 2004

Illustrator CS Most Wanted
by Matt Kloskowski, 2004

Fireworks MX 2004: Zero to Hero
by Charles E. Brown & Joyce Evans, 2004

Paint Shop Pro 8: Zero to Hero
by Sally Beacham & Ron Lacey, 2003

Flickr